Get in Touch
Have questions about LoRA training? Need technical support? Want to collaborate? We're here to help you succeed with AI model training.
Contact Information
Choose the best way to reach us based on your needs. Our team is committed to providing excellent support to our community.
📧 Email Support
- General Support: support@kontextlora.guru
- Technical Issues: tech@kontextlora.guru
- Partnership Inquiries: partners@kontextlora.guru
- Media & Press: press@kontextlora.guru
- Privacy Concerns: privacy@kontextlora.guru
💬 Community Support
Get real-time help from our community of experts:
- Discord Server: Join our active community for instant help
- Reddit Forum: r/KontextLoRA for discussions and Q&A
- GitHub Issues: Report bugs and request features
- YouTube Channel: Video tutorials and live Q&A sessions
🕐 Response Times
- Technical Support: 24-48 hours
- General Inquiries: 2-3 business days
- Partnership Requests: 3-5 business days
- Community Channels: Usually within hours
🚨 Urgent Issues?
For urgent technical issues that prevent you from using our services:
- Join our Discord server for immediate community help
- Check our status page for known issues
- Email urgent@kontextlora.guru with "URGENT" in the subject line
Send us a Message
Frequently Asked Questions
Training & Technical Questions
Q: My LoRA training is not converging. What should I do?
First, check your learning rate (try 1e-4 to 1e-5), ensure your images are high quality and properly preprocessed, and verify your training steps are sufficient. Our Discord community can provide real-time troubleshooting help.
Q: How do I choose the right parameters for my model?
Start with our recommended settings in the tutorials, then experiment based on your specific use case. Our hyperparameter optimization tool can help automate this process.
Q: Can I train commercial models using your platform?
Yes! Our terms allow commercial use. For high-volume commercial training, consider our enterprise plans for priority support and advanced features.
Account & Billing Questions
Q: How do I upgrade or downgrade my subscription?
Visit your account settings to change your plan at any time. Changes take effect at your next billing cycle, and we'll prorate any differences.
Q: Do you offer refunds?
We offer a 30-day money-back guarantee for new subscriptions. If you're not satisfied, contact us within 30 days for a full refund.
Q: Is there a free tier available?
Yes! We offer free training credits each month for community members. You can also access our tutorials, documentation, and community features for free.
Can't find what you're looking for? View Full FAQ
Join Our Community
Get help from thousands of LoRA training experts and enthusiasts worldwide.
Discord Server
Real-time chat, voice channels, and screen sharing for collaborative problem-solving.
Join DiscordReddit Community
In-depth discussions, tutorials, and showcase your latest LoRA creations.
Visit Reddit